Pricing
Pricing
SmartSupport™ Flat-Rate IT Pricing
Simple. Transparent. Scalable.
No per-user or per-device fees. Just one flat monthly rate that covers everything you need—with unlimited support, clear scope, and no surprises.
Our Plans
(Simple, Scalable, Honest)
Essential Care
Small teams (up to 10 users)
499
/month
What It Covers:
-
Unlimited 8am–5pm remote support
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Patching
-
Antivirus monitoring
-
Ticket dashboard
Smart Office
Growing offices (up to 25 users)
999
/month
What It Covers
-
24/7 remote support
-
Cloud backup monitoring
-
Uptime alerts
-
Basic compliance reporting
Smart Assure
Compliance-heavy or 25+ users
1599
/month
What It Covers
-
Unlimited remote & onsite support
-
vCIO Strategy
-
HIPAA/SOC2 compliance support
-
Quarterly reports
Plans scale by complexity—not strict headcount. Unlimited users & devices are always included.
“ITECH2’s flat-rate pricing and unlimited support have made IT simple and affordable for our business. Highly recommended!”
– Alex R.
Operations Director
Why Choose Us
Why Businesses Choose ITECH2 for Managed IT Support
What's Always Included
- Unlimited support (no per-ticket billing)
- Unlimited users & devices
- Remote troubleshooting & helpdesk
- Automated patching & antivirus oversight
- Monitoring dashboard with alerts
- Vendor liaison (we deal with ISPs/software vendors)
- Monthly health reports
- Secure documentation and onboarding
Not Included (Optional Add-ons)
- Microsoft 365 / Google Workspace licensing
- Antivirus or backup software licensing
- Major projects (office moves, server rebuilds)
- After-hours onsite support (available in SmartAssure)
- You bring your licenses — we manage everything under your control.
What Does "Unlimited" Really Mean?
- All users and devices are covered (no per-seat limits)
- No ticket limits or hourly support caps
- Does not include infrastructure builds, new networks, or custom development
- Think of it as "unlimited day-to-day IT care"—just like having your own IT team.
FAQs
Frequently Asked Questions about Automotive
Do I need a contract?
No. All plans are month-to-month. Stay because you want to, not because you're locked in.