On-Demand Dispatch
On-Demand Dispatch
Services
On-Demand Dispatch — Remote Hands
At iTech2, we are committed to delivering exceptional on-site IT services tailored to your specific needs — ensuring every detail meets your exact expectations.
Our team of certified IT specialists, on-demand dispatch professionals, and data center engineers are available to visit client sites 24 hours a day, 365 days a year.
We provide the most efficient and cost-effective solutions designed to enhance quality, reliability, and performance.
Contact us today to discover how our on-site IT services can help your business operate smarter and more efficiently.
Rated 5 Stars by Businesses Nationwide
Our solutions include:
Site Surveys (Inventory)
At ITech2, we provide a comprehensive service designed to capture, organize, and document every detail of your site’s infrastructure. Our team conducts a complete inventory of your equipment, information, data, and system settings to ensure everything is accurately recorded and easily understood by everyone involved in your operations.
We deliver clear, detailed network diagrams and as-built reports, giving you a full overview of your existing setup. Using the latest technology and best practices, ITech2 ensures your network is documented, structured, and ready to support your ongoing business needs.
CPE Installations
The Customer Premises Equipment (CPE) service from ITech2 ensures seamless connectivity across multiple locations.
We connect the CPE to the circuit’s NTU and verify the setup with the Responsible Engineer. A detailed installation report, including photos of the hardware (front, back, and rack), is provided.
ITech2 also offers remote console access for your team to configure the equipment and supplies all relevant network diagrams and as-built reports using the latest technology to meet your needs.
Wi-Fi Site Survey
At ITech2, we use advanced tools like Ekahau, Air Magnet, and Acrylic Heat Maps to analyze and optimize Wi-Fi coverage across your site. Accurate data helps your business make smarter decisions—especially on large-scale premises.
We offer two types of wireless site surveys:
Active Survey: Assessment of existing access points to evaluate performance.
Passive Survey: Design and recommendations for new installations where no equipment is yet in place.
Wi-Fi Site Installation
ITech2 provides complete support for installing Access Points (APs) and Wi-Fi controllers. If required, we can also assist with wiring services to ensure a seamless setup. Our engineers can follow any pre-approved installation instructions or work closely with your team to recommend the most effective solution for AP placement based on your site’s layout and requirements.
Rack and Stack
At ITech2, we act as your on-site hands, providing direct access to the responsible engineer and ensuring that your rack installation is handled with precision. Our team takes care of every detail — from setting up the cabinet and configuring basic network parameters such as IP settings to ensuring a clean, organized, and reliable installation.
Cabling Support & Installation
ITech2 offers complete structured wiring services to organize, certify, and document your cabling system according to industry standards. We provide certification reports to confirm that your network is compliant and reliable. Our team also handles wiring connections for power grids and internal networks with precision and care.
Data Center Infraestructure
At ITech2, our engineers are highly experienced in operating within data centers, adhering to all industry standards, protocols, and regulations required for this type of service.
Move and Change Services
If you need to move your office, whether it’s to a new location or within the same site, ITech2 has you covered. Our team will carefully disassemble, transport, and reassemble all your equipment to ensure everything is set up and running smoothly again. All we need from you is your guidance on the move — we’ll take care of the rest.
Circuit Quality Testing
ITech2 provides full support for testing access and transport onsite circuit quality, including wireless network performance for voice, video, and data.
Our engineers are skilled in using tools like iPerf, DC Clamp, Power Meter, JDSU, and RFC 2544 to ensure optimal performance and reliability.
IT Support
What’s Included in Our Automotive?
Flat Rate
Flat-rate pricing — no hidden fees
24/7 Monitoring
24/7 monitoring and helpdesk
Certified
Certified and background-checked technicians
Remote Support
Unlimited remote support & ticketing
Tech Dispatch
Onsite tech dispatch when needed
Network Monitoring
Network monitoring and system health checks
Data Backup
Cloud and data backup integration
Antivirus Updates
Cybersecurity patching and antivirus updates
Server Repair
Workstation/server configuration and repair
IT Support
Remote Managed IT Support
Industries
Industries We Serve
ITECH2 supports every industry with tailored IT solutions. From healthcare to retail, our team understands your unique needs and compliance requirements. Discover how we help your sector thrive with secure, scalable, and affordable technology.
Automotive
IT solutions for dealerships, repair shops, and auto services.
Construction
Education
Finance
Healthcare
Pricing
Why Businesses Choose ITECH2 for Managed IT Support
- Pricing Model
- Users Included
- Devices Included
- Remote & Onsite Support
- Cybersecurity & Backups
- Contract Required
- Free Trial
- Pricing ModelFlat monthly rate
- Users IncludedUnlimited
- Devices IncludedUnlimited
- Remote & Onsite SupportIncluded
- Cybersecurity & BackupsIncluded
- Contract RequiredNo contract
- Free Trial30 Days
Traditional MSP
- Pricing ModelPer user/device pricing
- Users IncludedExtra charges per user
- Devices IncludedBilled per device
- Remote & Onsite SupportOften extra fees
- Cybersecurity & BackupsUsually upsold
- Contract Required12–36 month commitment
- Free TrialNot available
Client Reviews
500+ Verified Client Reviews
ITECH2 made IT simple for us. No more surprise bills, and their team is always there when we need them.
Switching to ITECH2’s On-Demand Dispatch was the best decision for our business. Their flat-rate pricing is a game changer, and their support is truly unlimited.
We passed our compliance audit with flying colors thanks to ITECH2’s proactive security and documentation.
FAQs
Frequently Asked Questions about On-Demand Dispatch
What is included in your On-Demand Dispatch?
Everything your business needs: 24/7 monitoring, unlimited support, cybersecurity, cloud integration, and more—all for one flat monthly rate.